Checkout

I. Use of the premises and services

1. Opening hours at Baltica Wellness & Spa are available at: www.spabaltica.pl/contact
   Baltica Wellness & Spa reserves the right to change the opening hours of the Premises or its individual sections.
2. Purchase of an admission ticket to the Wellness Zone and/or purchase of other services from Baltica Wellness & Spa, along with preparation for use of the services are equivalent to a declaration by the Guest that s/he has no health counter-indications preventing use of the services provided by Baltica Wellness & Spa and that s/he has familiarised him/herself with and accepts the terms of the present Regulations.
3. Guests at Baltica Wellness & Spa are required to read and comply with the present Regulations.
4. Guests at Baltica Wellness & Spa are required to use the cloakroom located on the ground floor of the Premises.
5. The right to use the services provided by Baltica Wellness & Spa is granted to those Guests who have purchased a single service or services, or access to the Wellness Zone, as well as to those Guests who hold the following documents indicated in these Regulations: a Multipass, Gift Card, a Day-Spa or Spa Gift. The right to use the services is limited to these services for which it has been purchased.
6. Any fee paid for unused admission tickets, services, or where a Guest is required to leave the Premises under the terms stipulated in these Regulations is not subject to refund.
7. The purpose of a visit to the Premises is to relax. Guests are required therefore to behave appropriately and not to disturb the other Guests.
8. The following persons will not be permitted entry to the Premises:
   8.1. persons under the influence of alcohol, drugs or other intoxicants,
   8.2. persons behaving aggressively, against the principles of social coexistence or not in accordance with accepted standards of behaviour in Spa centres.
9. The following are prohibited on the Premises:
   9.1. smoking and drug use,
   9.2. the bringing in and consumption of alcoholic beverages,
   9.3. the bringing in and consumption of non-alcoholic beverages and food,
   9.4. the bringing in of glass objects,
   9.5. dogs and other animals,
   9.6. trade and canvassing.Should a Guest fail to comply with these prohibitions, s/he will be required to leave the Premises when asked to do so by Baltica Wellness & Spa staff. Image and sound recording devices may be brought in and images or sound may be recorded only with the prior approval of the Management.
10. Beauty treatments may only be used by adults. Persons between 12 and 18 years of age may have treatments subject to the written consent of a legal guardian. Signatures should be made in person; consent forms are available at the Spa reception desk.
11. In order to ensure due order and safety on the Premises and ensure its efficient functioning, Baltica Wellness & Spa reserves the right to refuse the provision of services on the Premises and/or access to the Premises.
12. Payment for services rendered by Baltica Wellness & Spa may be made in cash, by credit card or bank transfer to the relevant bank account. In the case of a bank transfer, payment should be made 5 days prior to the agreed treatment.
13. Baltica Wellness & Spa staff are entitled to discontinue the treatment if:
    13.1. there is a suspected threat to life or health,
    13.2. the Guest behaves inappropriately.
14. Business activities in direct competition with Baltica Wellness & Spa or Pazim Spółka z o.o.. may not take place on the Premises. Such business activities are defined as the paid or free performance of activities similar to those provided by Baltica Wellness & Spa, in particular in the fields of beauty treatments.
15. Due to the care for high standards of services and for health and safety reasons, no training, by persons other than staff at Baltica Wellness & Spa may take place.
16. No advertising of any form may be conducted on the Premises without the consent of the Director of Baltica Wellness & Spa.
17. Any complaints or requests should be reported directly to the Baltica Wellness & Spa Manager or by email at the following address: info@spabaltica.pl
18. All persons on the Premises at Baltica Wellness & Spa are required to comply with the present Regulations and with the orders of staff at Baltica Wellness & Spa.
19. If objects or devices constituting the equipment of Baltica Wellness & Spa become lost or dirty, Guests are obliged to repair the damage caused by payment of compensation. The amount of compensation is determined in each case with an individual estimation of the loss.
20. Baltica Wellness & Spa shall not be liable for damage to the health of persons participating in classes caused by the improper use of equipment located on the Premises, failure to comply with these regulations or by the nonobservance of instructions and orders of persons authorised to conduct the classes.
21. Any changes to the Baltica Wellness & Spa Regulations and price list shall be announced by posting the modified content at the reception desk and publishing it on the website www.spabaltica.pl
22. The current Regulations are available at each reception desk on the Premises and on the official website at www.spabaltica.pl.

II. Multipasses. Gift Cards. Day-Spa packages. Spa Gifts.

1. Buyers and Holders of a Multipass, Gift Card, Spa Gift or a Day-Spa Package document are required to read these Regulations.
2. Baltica Wellness & Spa offers the sale of Multipasses, Gift Cards, Spa Gifts and Day-Spa Packages, which confer the right to use the services of Baltica Wellness & Spa on the conditions specified in the present Regulations.
3. Multipasses, Gift Cards, Spa Gifts and Day-Spa Package documents confer the right to use the Baltica Wellness & Spa services they have been issued for only for the period of validity specified on the Multipass, Gift Card, Spa Gift or Day-Spa Package document.
4. Failure to use a Multipass, Gift Card, Spa Gift or Day-Spa Package document within the time specified on the Multipass, Gift Card, Spa Gift or Day-Spa Package document shall result its no longer being valid.
5. Following expiry of a Multipass, Gift Card, Spa Gift or a Day-Spa Package document, the Holder may not demand that Baltica Wellness & Spa provide the service to which they were entitled by the Multipass, Gift Card, Spa Gift or Day-Spa Package document, nor file any claims related to this service against Baltica Wellness & Spa, including unjust enrichment or non-performance or undue performance of the service.
6. If during the period of validity of the Pass, Day-Spa Package or Spa Gift, the entitled person does not use the services to which these documents have authorized, the amount equal to the unused services will not be refunded.
7. A Multipass, Gift Card, Spa Gift or a Day-Spa Package may not be resold to third parties.
8. Baltica Wellness & Spa shall not be liable for loss or damage to a Multipass, Gift Card, Spa Gift or a Day-Spa Package document.
9. Baltica Wellness & Spa has the right to refuse to provide services on the basis of Multipasses, Gift Cards, Day-Spa Package documents which are illegible, damaged or destroyed. In such a case, the document will be regarded by Baltica Wellness & Spa as invalid, with no right to receive a substitute document.
10. Baltica Wellness & Spa shall not provide services on the basis of inauthentic Multipasses, Gift Cards, Spa Gifts or Day-Spa Package documents. In the event of reasonable doubts as to the authenticity of a Multipass, Gift Card, Spa Gift or a Day-Spa Package document, Baltica Wellness & Spa reserves the right to suspend provision of services until inspection of the document. In the event of discovering a document’s inauthenticity, Baltica Wellness & Spa shall notify the appropriate law enforcement agencies.
11. Multipasses, Gift Cards, Spa Gifts or Day-Spa Package documents are not means of payment. They cannot be converted to cash, neither in full nor in part, nor be exchanged into other Multipasses, Gift Cards, Spa Gifts and Day-Spa Packages or services other than those to which they entitle the Holder.
12. Purchase of a Multipass, Gift Card, Spa Gift or a Day-Spa Package constitutes confirmation that the Buyer accepts the conditions contained in these Regulations. Acceptance of a Multipass, Gift Card, Spa Gift or a Day-Spa Package document by the Holder constitutes confirmation that the Holder of the Multipass, Gift Card, Spa Gift or Day-Spa Package accepts the conditions contained in the present Regulations.
13. Before transferring a Multipass, Gift Card, Spa Gift or a Day-Spa Package document, the Buyer of the Multipass, Gift Card, Spa Gift or a Day-Spa Package is obliged to inform the Holder of the conditions of use of Multipasses, Gift Card, Spa Gift or Day-Spa Packages included in the present Regulations, including the obligation to read the present Regulations. In the case of failure to supply or improper supply of the aforementioned information to the Holder, the Buyer shall bear full liability in this respect and shall be obliged to exempt Baltica Wellness & Spa from obligations towards the Holder of a Multipass, Gift Card or a Day-Spa Package.
14. Treatments cannot be performed without presentation of a Gift Card, Spa Gift, Multipass or a Day-Spa Package document, even if reservation has already been made.
15. It is not possible to issue duplicates for lost Multipasses, Gift Cards, Spa Gifts or Day-Spa Package documents.

A. Multipasses

1. Baltica Wellness & Spa issues the following types of Multipass:
   1.1. Wellness Zone Multipasses.
   1.2. Multipasses for a series of treatments.
   1.3. Open Passes.
2. For Open Passes, Baltica Wellness & Spa reserves the right to to verify the personal details of the Customer wishing to use this type of pass.
3. An Open Pass confers the exclusive right of the person indicated on the Pass [the Holder] to use the services provided by Baltica Wellness & Spa. If the buyer of the Pass [the Buyer] is acquiring it for a third party, personalisation of the Pass will occur at the latest upon the first visit to the Spa, when the appropriate details will be entered onto the Pass by Baltica Wellness & Spa. With Open multipass only one entry per day is permissible. For health reasons it is not recommended that you spend more than 5 hours per day in the Wellness Zone.
4. The Multipass Holder is authorised to use only the specific service to which s/he is entitled with the Multipass.
5. If the Buyer is a person other than the Holder of a Multipass, transfer of the Multipass to the Holder of the Multipass results in the assignment of liabilities to Baltica Wellness & Spa by virtue of the purchase of the Multipass and acquisition of the legal position of Buyer by the Holder.

B. Spa Gifts

1. Baltica Wellness & Spa issues the following types of Spa Gifts:1.1. One-Off Gift, issued depending on circumstances, upon the Guest’s request.
   1.1. Promotional Spa Gifts for use with current special offers at the Spa.
2. A Spa Gift for single treatments is valid for 3 months from the date of purchase. Treatments must be reserved a minimum of 3 weeks prior to the expiry date. The Gift holder accepts the terms and condition of sale and use of Baltica Wellness & Spa Gifts. The Gift entitles the holder to use Baltica Wellness & Spa Services only at regular prices.
3. A promotional Spa Gift entitles the holder to the special offer purchased, in accordance with the period of validity. The expiry date may not be extended. The Gift holder holder accepts the terms and condition of sale and use of Baltica Wellness & Spa Gifts. Treatments must be reserved a minimum of 3 weeks prior to the expiry date.
4. All treatments and services performed as part of a Spa Gift are not exempt from VAT. A VAT invoice for the purchase of a Spa Gift is always issued at the VAT rate applicable. A ZW VAT invoice may be issued for rehabilitation services only on the basis of a medical referral.

C. Day-Spa packages

1. Day-Spa Packages currently offered for sale by Baltica Wellness & Spa are described in full on the Baltica Wellness & Spa website: spabaltica.pl/en/spa-packages/day-spa-packages
2. The right to use a Day-Spa Package is granted by the Day-Spa Package document.
3. The Holder of a Day-Spa Package is entitled to take advantage of only those treatments available for that particular Day-Spa Package.
4. Day-Spa Packages are valid for 3 months from the date of sale.

D. Gift Card

1. General Conditions
   1.1. Pazim Sp. z o.o. offers Gift Cards sale, which are cards with a magnetic strip issued by Pazim Sp. z o.o. to a named Holder, entitling the Holder to use Baltica Wellness & Spa services up to the points limit purchased and stored on the card.
   1.2. Gift Cards are sold directly at the Spa and on the internet at www.spabaltica.pl by submitting an order form.
   1.3. Each Gift Card has stored on it the number of points purchased by the Purchaser, with the proviso that it may not be lower than 100 points per Card.
   1.4. The value of the Gift Card corresponds exactly to the number of points stored on it, i.e. 1 point is equal to the value of 1 zl.
   1.5. No staff discounts or other discount cards honoured at Baltica Wellness & Spa apply to the purchase of Gift Cards.
   1.6. Each Holder of an active Gift Card may use the Services available at Baltica Wellness & Spa, with the proviso that treatments are subject to prior reservation.
   1.7. Since the Gift Card is the property of the holder, neither the Issuer nor Baltica Wellness & Spa take any responsibility for persons using the Card without the knowledge or permission of the Purchaser or Holder.
   1.8. A Gift Card is valid and active for a period of 12 months from the date of purchase by the Purchaser. The Gift Card validity period may not be extended.
2. Terms of Use
   2.1. When using the Gift Card the Holder is not entitled to receive any difference in the value of the Services purchased and the value of the points stored on the Card. Any difference may be used by the Holder in subsequent Services provided during the Gift Card validity period.
   2.2. The Holder is obliged to pay the difference where the value of the Services used is higher than the value of the points stored on the Gift Card.
   2.3. The Holder may use the Gift Card repeatedly, either until no points remain or the expiry date is reached.
   2.4. Pazim Sp. z o.o. or Baltica Wellness & Spa reserve the right to refuse the Gift Card, Spa Gift in particular in the following cases:
   2.4.1. the Gift Card expiry date has passed;
   2.4.2. no points remain on the Gift Card;
   2.4.3. the Gift Card has been damaged to the extent that it is impossible to read the data stored on it.
3. Billing and complaints procedure
   3.1. The Holder has the right, at any time, to verify the current number of points on the Gift Card by calling Baltica Wellness & Spa direct on +48 607 751 329 or by sending an email to info@spabaltica.pl.
   3.2. Any complaints should be made in writing at Baltica Wellness & Spa during opening hours or via email to the following address: reklamacje@spabaltica.pl.
   3.3. Pazim Sp. z o.o. will consider complaints within 14 days of their submission by the Holder.
4. Final Provisions
   4.1. The Purchaser who has obtained the Gift Card via the internet may, as a consumer as defined by Art. 221 of the Civil Code, within 14 days of purchasing the Card, return the card and withdraw from the agreement without providing a reason and without incurring costs. The condition for withdrawing from the agreement is submitting a declaration of withdrawal at Baltica Wellness & Spa along with proof of purchase.
   4.2. These Terms and Conditions are available online at www.spabaltica.pl and at Baltica Wellness & Spa. At the Holder’s request, Pazim Sp. z o.o may also provide them in writing.
   4.3. Pazim Sp. z o.o. reserves the right to change the terms and conditions at any time without providing reasons. Any changes made to the conditions will be made available online at www.spabaltica.pl and at Baltica Wellness & Spa.

III. Reservation of services

1. Bookings for services at Baltica Wellness & Spa may be made by the Holder of a Multipass, a Gift Card, Spa Gift or a Day-Spa Package either in person or by contacting the reception desk at the Premises via:
   1.1. electronic mail to the e-mail address: reservation@spabaltica.pl, or
   1.2. telephone, on the number: +48 607 751 329
2. A booking made by e-mail should contain a minimum of the requested date of the service in addition to the type of service requiring reservation i.e. the name of the treatment or treatments or package available at Baltica Wellness & Spa, in accordance with the current product range available on the website www.spabaltica.pl, along with the name and surname of the person for whom the reservation is it to be made and a contact phone number.
3. Reservation via e-mail shall be deemed effective if it is confirmed by Baltica Wellness & Spa within 48 hours from the date of receipt, to the e-mail address in the original message.
4. Reservation by phone is subject to confirmation directly at the time of the call.
5. In the case of failure to confirm the reservations as provided for in paragraphs 3 and 4, reservation shall be deemed not to have been made.
6. Reservation of treatments that the Holder of a Multipass, Gift Card, Spa Gift or a Day-Spa Package document intends to use should be made at least 3 weeks prior to their expiry date. Where a treatment reservation is made after the deadline referred to above, Baltica Wellness & Spa shall book a treatment only in the case of availability of particular treatments and on the dates offered by Baltica Wellness & Spa. Baltica Wellness & Spa shall not be liable for the inability to use a Multipass, Gift Card, Spa Gift or a Day-Spa Package document in each case when treatments are booked within a time period shorter than 3 weeks prior to the expiry of a document. In particular, in such a case the Holder of a Multipass, Gift Card, Spa Gift or a Day-Spa Package document shall not be entitled to receive another, free, treatment or to receive a cash equivalent for the unused treatment.

IV. Locker rooms. Safekeeping. Clothing.

1. Baltica Wellness & Spa bears no responsibility for items left in the cloakrooms, changing rooms and lockers.
2. Guests may borrow a bathrobe or a towel (details at the reception desk on the second floor).
3. All personal belongings should be left in the locker room.
4. Where the transponder with key or the key to the changing room is lost or damaged, the Guest must immediately inform the reception staff and pay an additional fee of 30 zł.
5. All items left in the changing rooms will be stored for 7 days from the date they are found. The Guest reserves the right to report missing items and determine the date for collection whereupon the item(s) will be stored until collection. Should the Guest fail to pick up the item(s) before or on the agreed date, the item(s) shall no longer be held for collection.

V. Wellness Zone

1. The Wellness Zone is open daily, from Monday to Thursday from 13.00 to 21.00, and from Friday to Sunday from 11.00 to 21.00. The Wellness Zone closes at 20.45.
2. Minors may use the Wellness Zone provided they are accompanied by a parent or legal guardian. Prior to using the Wellness Zone, the parent or legal guardian is required to sign a consent form at the reception on the 2nd floor of the Premises.
3. The Sauna Zone is a textile-free zone, which means that those using the Sauna must take into account that other people using it may be naked.
4. The Wellness Zone provides services with the use of, among others: aromatherapy steam room, Ottoman steam room, traditional steam room, caldarium, tepidarium, snow cave, sensations showers, jacuzzi and a sauna.
5. Upon purchasing a ticket or presenting a Multipass or Gift Card, Spa Gift or a Day-Spa Package a transponder key to the changing rooms is issued.
6. Fees for additional services located within the Wellness Zone, and not covered by the entrance fee to the Wellness Zone (Rassoul mud bath and Hammam Ceremony room) and/or an extended stay in the Wellness Zone are subject to immediate settlement upon leaving the Zone, at the reception desk on the 2nd floor.
7. Access to the Wellness Zone is granted to all persons with a valid entry ticket, Prior to entering the Wellness Zone with a child, the parent or legal guardian is required to sign a consent form at the reception area.
8. For health reasons it is not recommended that you spend more than 5 hours per day in the Wellness Zone.
9. Use of Wellness Zone is prohibited for persons with infectious diseases, visible skin diseases, open wounds, etc.
10. Use of mobile phones in the Wellness Zone is prohibited.
11. All fittings and equipment in the Zone should be treated with due care.
12. Glass objects and other hazardous objects must not be brought into the Zone.
13. Clean pool shoes are compulsory in the Wellness Zone. A towel is required.
14. Footwear must be removed prior to entry to the jacuzzi and before entering, it is absolutely necessary to thoroughly wash the entire body under the shower.
15. Use of cosmetic products is in Wellness Zone prohibited.

A. Snow Cave

1. The Snow Cave is an integral part of the Wellness Zone at Baltica Wellness & Spa.
2. No more than 6 persons may be present in the Cave at any one time.
3. The temperature in the Cave may fall to -15°C.
4. It is inadvisable to use the Cave after a heavy meal.
5. Before entering the Cave, Guests should shower with soap and warm water, and then dry themselves with a towel.
6. Entering the Cave during snow production is not recommended.
7. Guests should not enter the Cave with towels.
8. Swimwear must be worn in the Cave.
9. A session in the Cave should not exceed 10 minutes.
10. After the session in the Cave it is advisable to rest for approximately 15 – 20 minutes and drink a moderate quantity of mineral water.
11. Before and after a session in the Cave physical exercise is not recommended.
12. It is advisable to use the Snow Cave in the case of the following diseases and conditions:
    12.1. metabolic disorders (obesity)
    12.2. chronic arthritis and periarthritis
    12.3. neuralgia
13. Use of the Snow Cave is inadvisable in the case of the following diseases and conditions:
    13.1. heart failure,
    13.2. hypertension,
    13.3. hypotension,
    13.4. tendency to bleed,
    13.5. conditions at an acute stage,
    13.6. pregnancy.
14. Footwear must be removed before entering the Snow Cave.

B. Baths (steam room, Ottoman steam room, aromatherapy steam room and caldarium)

1. The Baths are an integral part of the Wellness Zone at Baltica Wellness & Spa.
2. It is inadvisable to take a Bath after a heavy meal.
3. Before entering a Bath, all metal objects should be removed since they may cause burns.
4. Before entering a Bath, footwear should be removed.
5. Before entering a Bath, Guests should shower with soap and warm water, and then dry themselves with a towel.
6. Swimwear must be worn in the Baths.
7. Guests may not use their own beauty products e.g. scrubs, gels, masks, creams, etc.
8. A session in a Bath should last from 15 to 30 minutes.
9. A session in a Bath should end by cooling the body with a cold shower – use of soap is inadvisable.
10. After a session in a Bath it is advisable to rest for approximately 15 – 20 minutes and drink a moderate quantity of mineral water.
11. Before and after a session in a Bath, physical exercise is not recommended.
12. Use of the Baths is recommended in the case of the following diseases and conditions:
    12.1. metabolic disorders (obesity),
    12.2. chronic arthritis and periarthritis,
    12.3. neuralgia.
13. Use of the Baths is inadvisable in the case of the following diseases and conditions:
    13.1. heart failure,
    13.2. hypertension,
    13.3. hypotension,
    13.4. tendency to bleed,
    13.5. conditions at an acute stage,
    13.6. pregnancy.

C. Sensations Showers

1. The Sensations Showers are an integral part of the Wellness Zone at Baltica Wellness & Spa.
2. Each cabin may be occupied by 1 – 2 persons at any one time.
3. Sensations Showers are not used in the same way as ordinary showers. Cosmetic products (soap, shampoo, bath oils, etc.) should not be used during their operation.
4. Each cabin has its own programme:4.1. Cabin 1 – CARIBBEAN STORM:
   – The first programme creates a warm rain infused with a tropical fragrance. As the rain starts, a light comes on.
   – The second programme creates cold rain in the form of a fine mist.
   – The third programme starts a warm rain shower from the side and upper nozzles.4.2. Cabin 2 – POLAR FRESH:
   – The first programme begins with a cold rain shower with an aromatic mist.
   – The second programme starts with a cold rain shower in the form of a downpour.4.3. Cabin 3 – TROPICAL STORM:
   – The first programme starts with a warm rain shower, and the cabin is filled with the scent of an aromatic mist.
   – The second programme creates cold rain in the form of mist.
   – The third programme starts with alternate cold and warm rain showers.
5. Following completion of the programme, the showers turn off automatically.
6. The Sensations Showers should be left clean and tidy.

D. Rassoul Mud Bath

1. The Rassoul Mud Bath is an integral part of the Wellness Zone at Baltica Wellness & Spa. Use of the Bath is subject to a separate, additional fee.
2. The Bath has two sections: the Rassoul steam cabin and a massage room.
3. The temperature in the Bath is 43 – 46 °C with 100% air humidity.
4. The steam cabin may be occupied by no more than 4 persons at any one time.
5. The Rassoul steam cabin may not be used while a treatment is being carried out in the massage room.
6. It is inadvisable to use the Bath after a heavy meal.
7. Before entering the Bath, Guests should shower with soap and warm water, and then dry themselves with a towel.
8. Before entering the Bath, all metal objects should be removed since they may cause burns and may also become dirty with mud.
9. Swimwear is obligatory in the Mud Bath.
10. After entering the Rassoul steam cabin, a therapist activates the following programme:
    10.1. Stage I – mud is applied to the body, with the exception of the face.
    10.2. Stage II – pores are cleansed and toxic substances diluted, allowing the skin to regenerate.
    10.3. Stage III – at the end of the mud bath, a gentle, warm rain falls on the bathers, rinsing and cleaning the body. At this stage the skin is optimally prepared for further cosmetic treatments and has an increased capacity to absorb nourishing substances. Upon completion of the shower, the yellow light turns on again.
11. After completion of the treatment in the steam cabin, it is suggested that the shower at the entrance to the cabin be used.
12. Mud masks are supplied directly to the treatment room. Guests may apply the Mud mask themselves or ask a Spa therapist to do so.
13. Guests may not use their own beauty products e.g. scrubs, gels, masks, creams, etc.
14. Use of the the Mud Bath is recommended in the case of the following diseases and conditions:
    14.1. metabolic disorders (obesity),
    14.2. chronic arthritis and periarthritis,
    14.3. neuralgia,
    14.4. for cleansing the skin of toxins,
    14.5. rheumatic pains (with medical consultation).
15. Use of the Mud Bath is inadvisable in the case of the following diseases and conditions:
    15.1. heart failure
    15.2. hypertension
    15.3. hypotension
    15.4. tendency to bleed
    15.5. conditions in an acute stage
    15.6. pregnancy,
    15.7. allergy to iodine (in the case of mud masks).

E. Sauna

1. The Sauna is an integral part of the Wellness Zone at Baltica Wellness & Spa.
2. The Sauna may be occupied by no more than 20 persons at any one time.
3. It is inadvisable to use the Sauna after a heavy meal.
4. Before entering the Sauna, all metal objects should be removed since they may cause burns.
5. Before entering the Sauna, footwear and swimsuit must be removed.
6. Before entering the Sauna, Guests should shower with soap and warm water, and then dry themselves with a towel.
7. A towel should be taken into the Sauna for sitting on.
8. The sauna can be used in a pareo / towel in accordance with the rules in the sauna – sitting or lying on the benches so that no part of the body (including the foot) is in direct contact with the boards. Use a pareo or towel for this.
9. Sauna seats may only be used after covering them (e.g. with a towel) – this also applies to the space under your feet.
10. Guests may not use their own beauty products e.g. scrubs, gels, masks, creams, etc.
11. The first session in the Sauna may last from 6 to 12 minutes, then the body should be cooled with a cold shower or a session in the Snow Cave, followed by a rest on a lounger (6 – 12 minutes). The next sessions in the Sauna (no more than three sessions are recommended during any one visit to the Wellness Zone) should be no longer than 10 minutes each.
12. A session in the Sauna begins from the lowest bench, gradually moving to higher levels (depending on wellbeing), where the temperature is higher.
13. A session in the Sauna should always end with the body being cooled down with a cold shower – use of soap is inadvisable.
14. After using the Sauna it is advisable to rest for approximately 20 – 30 minutes and drink a moderate quantity of mineral water.
15. Before and after a session in the Sauna, physical exercise is not recommended.
16. The Sauna may be used only by healthy persons. Persons who are ill and/or in an unstable state of health should take professional medical advice before using the Sauna and other equipment.
17. Use of the the Sauna is recommended:
    17.1. to improve skin appearance,
    17.2. to relax muscles,
    17.3. to cleanse the body,
    17.4. to increase immunity.
18. Use of the Sauna is inadvisable in the case of the following diseases and conditions:
    18.1. chronic rheumatic conditions,
    18.2. arthritis,
    18.3. arterial hypertension (early stage),
    18.4. post-traumatic states of the locomotor system,
    18.5. acute acne,
    18.6. chronic inflammatory conditions of the reproductive organs.