• General regulations

    Due to the introduction of the ordinance of the Minister of Health of On March 20, 2020, in the territory of the Republic of Poland, the state of epidemics in connection with SARS-CoV-2 virus infection and GIS guidelines for rehabilitation and beauty salons, as of June 1, the following security measures are introduced at Baltica Wellness & Spa:

    1. Placement of transparent protective covers at reception.
    2. Employees’ use of face masks / helmets and gloves. Obligation to measure temperature and complete health surveys before starting work.
    3. Customers are required to complete a health survey at the Spa reception. It is also allowed to measure the temperature (maximum temperature 37.5 degrees Celsius). Refusal to perform one of these activities will be tantamount to refusal to perform the procedure.
    4. The clients’ obligation to cover the nose and mouth and to keep a safe distance from the interlocutor (2 meters recommended).
    5. Placing hand sanitizer at the entrance and at each reception. It is recommended that everyone who stays on the site disinfect their hands as often as possible.
    6. Placement in the center of the instructions for washing and disinfecting hands, putting on and taking off masks and gloves.
    7. Ongoing disinfection of public toilets, lifts, reception desks (after each client), door handles, handrails, handles, telephones, computer keyboards, devices in social rooms and other frequently touched surfaces.
    8. Placing in a visible place information about the maximum number of customers who can be at one time in the center and in individual rooms.
    9. Enabling the purchase of face masks for clients.
    10. Reservation for treatments only by email or phone.
    11. Introducing the restriction of admission to the clinics for two only one client (massage rooms, beauty salons).
    12. The day before the planned treatment, the Spa employee contacts by phone to confirm the reservation and carries out a preliminary health survey.
    13. Reporting for treatments for a strictly defined hour. No possibility to use the waiting room.
    14. Minimizing the time of customer service at the reception.
    15. Treatments should be arrived without accompanying persons. Minors report only with one legal guardian.
    16. Only necessary items can be brought into the treatment rooms. Do not take extra items (luggage, bags, etc.) with you. The cloakroom at the ground floor reception will not be available.
    17. Mobile phones are not allowed in the center.
    18. Regular internal training of all employees regarding special safety measures and precautions to prevent coronavirus infection as recommended by GIS.
    19. Reorganization of the employee change system in order to introduce restrictions on the number of people starting the change at one time.

    The above precautionary measures have been introduced to provide all clients with the highest possible sense of security, adapting to current requirements and circumstances.

    Recommendations have been introduced temporarily. We will keep you updated on the next ones that affect the functioning of the center.

  • Wellness Zone

    Guidelines for the Wellness Zone at Baltica Wellness & Spa:

    1. Wellness Zone opening hours:monday – thursday: 3 pm – 9 pm
      friday – sunday: 11 am – 9 pm
      The stay in the Wellness Zone must be completed at 8.45 pm
    2. The maximum number of guests allowed in the Wellness Zone at any one time is: 40 people.
    3. In the Wellness Zone, the staff will ensure that guests maintain the required safety distance.
    4. The water in the jacuzzis is subject to disinfection and meets all requirements of the Minister of Health Regulation of 09.11.2015.
    5. The guests’ transponders are to be disinfected after each use.
    6. Guests’ time at the reception will be minimised.
    7. The entire Wellness Zone is to be disinfected regularly.
    8. Disinfectants are to be provided in the changing rooms (disinfectant liquids and soap).
    9. Instructions for washing and disinfecting hands will be hung up in the changing rooms, along with instructions for putting on and removing masks.

    Detailed guidelines for guests using the Wellness Zone:

    1. You may not use the Wellness Zone if you have symptoms of any acute infection, above all, of the respiratory tract.
    2. You must cover your nose and mouth. Masks should be removed and left together with your clothing in the changing room, from which you should go directly to the shower and only once you have showered may you enter the Wellness Zone. After your visit, remember to put your mask back on before leaving the changing room.
    3. You must keep a safe distance throughout the Wellness Zone and in the changing rooms.
    4. Please limit your time in the changing room to the minimum necessary.
    5. You must disinfect your feet with the liquid provided before entering the Wellness Zone.
    6. You must comply with the following hygiene rules: you must wash your entire body under the shower before entering each attraction.
    7. There will be information on the maximum number of users at the entrance to each attraction of the Wellness Zone:- The maximum number of people using the jacuzzis is 14,
      – The maximum number of people using the dry sauna is 10,
      – The maximum number of people using the Tepidarium is 4,
      – The maximum number of people using the Snow Chamber is 2,
      – The maximum number of people using the Aromatherapy bath is 2,
      – The maximum number of people using the Osman steam bath is 1,
      – The maximum number of people using the Steam bath is 1,
      – The maximum number of people using the Caldarium is 1.
    8. You must use the sauna barefoot and uncovered apart from a towel.
    9. Place your towel on the lounger before lying on it.
    10. Breaking the rules is subject to a warning by the staff and, as a last resort, you will be ordered to leave the facility with immediate effect.

    The above precautionary measures have been introduced to provide all our guests with the highest possible sense of security by adapting to current requirements and circumstances.

    We will keep you updated as to any further changes that will affect the operation of the spa.

  • Wellness

    Recommendations for wellness treatments in Baltica Wellness & Spa:

    1. Reservation for treatments only by email or phone (+48 91 359 44 00).
    2. Customers are required to complete a health survey at the Spa reception. It is also allowed to measure the temperature (maximum temperature 37.5 degrees Celsius). Refusal to perform one of these activities will be tantamount to refusal to perform the procedure.
    3. Reporting for treatments for a strictly defined hour.
    4. Mandatory wearing of masks / helmets by clients, except when the treatments are performed on the head and face.
    5. Only necessary items can be brought into the treatment rooms
    6. In the treatments rooms, treatments for two are carried out with a safe distance of at least 2 m.
    7. Ongoing disinfection of armchairs, massage beds, countertops, tables, containers with cosmetics.

    The above precautionary measures have been introduced to provide all clients with the highest possible sense of security, adapting to current requirements and circumstances.

    Recommendations have been introduced temporarily. We will keep you updated on the next ones that affect the functioning of the center.

  • Rehabilitation

    Recommendations for rehabilitation in Baltica Wellness & Spa:

    1. Reservation for treatments only by email or phone (+48 91 359 44 00).
    2. Customers are required to complete a health survey at the Spa reception. It is also allowed to measure the temperature (maximum temperature 37.5 degrees Celsius). Refusal to perform one of these activities will be tantamount to refusal to perform the procedure.
    3. In the case of a series of several treatments performed day by day, the Patient is obliged to update the health questionnaire with the physiotherapist immediately before the procedure. Refusal to complete the questionnaire again will be tantamount to refusal to perform the procedure.
    4. Reporting for treatments for a strictly defined hour.
    5. Leaving the outerwear and unnecessary items in the cloakroom on the1 floor.
    6. Only necessary items can be brought into the treatment rooms.
    7. The obligation to bring a change of clothes, sports shoes and change of clothes in the changing room for 1 floor for classes: kinesiotherapy, exercises, manual therapy.
    8. Obligation to have own gauze pads and bandages necessary for electrotherapy treatments.

    The above precautionary measures have been introduced to provide all clients with the highest possible sense of security, adapting to current requirements and circumstances.
    Recommendations have been introduced temporarily. We will keep you updated on the next ones that affect the functioning of the center.

  • Fitness

    Recommendations for Fitness Zone in Baltica Wellness & Spa:

    1. A limited number of persons at one time: 9 persons for an hour.
    2. Minimizing the time of customer service at the reception.
    3. Limiting the time customer spend in the locker-room to the minimum necessary.
    4. Mandatory disinfection of cabinets and keys after each use by the customer.
    5. Current and regular disinfection of the Fitness Zone.
    6. Disinfection of each equipment before and after use by the customer.
    7. Instructions for washing and disinfecting hands, putting on and taking off masks and gloves in the Fitness Zone.
    8. Maintain a safe distance of 1.5 m.
    9. Violation of the rules is subject to a warning by the staff and, as a last resort, an order to leave the facility with immediate effect.

    The above precautionary measures have been introduced to provide all customers with the highest possible sense of security, adapting to current requirements and circumstances.

    Recommendations have been introduced temporarily. We will keep you updated on the next ones that affect the functioning of the centre.